Page 10: Positioning The System Note on installing the subwoofer Positioning the system Place the subwoofer so that the rear panel is at least 10 cm (4 in) away from the wall. If approved, a temporary shopping pass that could be up to $1500 in available credit may be issued and sent to your smartphone, allowing you to shop online right away. How to troubleshoot no sound coming from an active subwoofer. • Check that the AC power cord (mains lead) of the subwoofer is connected properly. Preparing to Use the System — Connecting the Subwoofer and Rear Speakers Wirelessly. if i do reset and unplug it and leave it for 1 hour ,it works again . A subwoofer is designed to playback bass sound. When the LED flashes (slowly) in green or orange and lights up in red after 10 seconds, move the subwoofer closer to the main unit. Do not connect any other subwoofer. The subwoofer is not wireless. Note: If there is no sound coming from the wireless subwoofer, or the sound from the subwoofer is low, refer to the no sound comes out of the subwoofer, or the sound is low article. Examples of headings sections in the instructions manual. There is a buzzing or humming sound coming from the connected speakers or subwoofer. If the system still does not operate properly, reset the system as follows: Press SW  (subwoofer volume) +,  (volume) –, and NIGHT in sequence within 3 seconds. sound processing may not work Pairing cannot be achieved. Verify connections, turn on the subwoofer, and set the volume. The subwoofer does produce sound when i do a sound test from … We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. Follow the instructions according to the symptom and check the sound after each step. Get more out of your movies with the HT-CT80 sound bar. Check the volume level on the subwoofer and receiver or amplifier before sending any audio input. If the active subwoofer will not turn on, there may be a problem with the power source. All Mobile, Tablets & Smart Devices products. Depending on the input signal and If the BLUETOOTH function is turned the sound field setting, surround off, turn it on (page 10). How to troubleshoot no sound coming from a passive subwoofer. whenever you call upon your Sony dealer regarding this product. When the input source does not contain much bass sound (e.g. NOTE: Many TV channels are only broadcast in two-channel audio and do not send this signal. Test this by playing something you are sure of that will generate bass. Check the status of the subwoofer LED indicator. Disconnect the HDMI cables from the speakers and connected devices. no sound i had this for about 2 months and have been working just fine. All 6 indicators on the Bar Speaker flash once, and the settings return to their initial status. If the subwoofer is powered on and adjusted properly, you should be able to hear a thumping sound on the subwoofer. Using the Various Functions/ Settings — Performing the Wireless Connection of the Subwoofer (LINK). Set the volume on the back of the active subwoofer to the middle position. IMPORTANT: If model-specific information is needed to complete any of these steps, check the specifications or supplied operations guide. A newer version of your browser may be available. article. difference between an active subwoofer and a passive subwoofer. Check the status of the subwoofer LED indicator. Follow these steps to try to resolve this issue. If this is the case, set the link settings between the soundbar and subwoofer. If no sound is heard from the subwoofer. If model-specific information is needed to perform any step, check the product manual. Sound from the subwoofer is poor or cannot be heard. Model No. The sound from the speakers is working fine but the subwoofer is not generating sound when video or music is playing. If all of the speakers are set to large then no audio will be sent to the subwoofer when a music sound field setting is selected. Installing the System — Connecting the Subwoofer Manually. On the remote control, press the SW + (subwoofer volume) or Bass button to turn up the volume of the subwoofer. If the subwoofer does not have a power cord, then it is a passive subwoofer. Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL MY PERSONAL INFORMATION. Page 5 • RF modulator (SWA12-4V TX) (Ref. HT-CT380/CT780 Serial No._____ To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. But nothing extreme. When the LED lights up in red after turning on the audio device, the link or the connection between the unit and the subwoofer may not be complete. The best of what Sony has to offer on iOS or Android. Welcome and thank you for considering Sony Community! Applicable Products and Categories of This Article. Discover the 2.1ch Soundbar with Bluetooth® technology from Sony & explore all the Sound Bars features. Page 14 The surround effect cannot be system using your BLUETOOTH obtained. Be among the first to get the latest Check Applicable Products and Categories for details. Connect the other end of the subwoofer cable to the subwoofer audio output connector on the back of the receiver. Applicable Products and Categories of This Article. Sony Support Sound Bars & Home Theater Systems HT-CT380 2.1ch Soundbar with Bluetooth® technology / Included components may vary by country or region of purchase: SA-CT380 , SA-WCT380 , RMT-AH101J , RMT-AH101U Disconnect the AC power cord, and then plug it back in. Because each of these steps represents a possible solution to this issue, check the subwoofer status after completing each step. Although I own a new sony tv you still need to use both remotes to turn them on. How to troubleshoot a subwoofer that turns off by itself. For additional details, refer to the product manuals . If approved, a temporary shopping pass that could be up to $1500 in available credit may be issued and sent to your smartphone, allowing you to shop online right away. Follow these steps to troubleshoot the issue: Unplug the AC power cord of the subwoofer, and then plug it in again after one minute. Be among the first to get the latest Our site is not optimized for your current browser. Check if the issue also occurs to other device connected to the TV. Database contains 1 Sony SA-CT60 Manuals (available for free online viewing or downloading in PDF): Service manual . In that case, you will need to purchase an active subwoofer. device first. NOTE: If a pattern that ends in .0 is selected, the subwoofer will not work. Verify that the subwoofer indicator light on the front panel of the A/V receiver is on. All Mobile, Tablets & Smart Devices products. You can follow the question or vote as helpful, but you cannot … A newer version of your browser may be available. Sony® receivers will send a simulated LFE signal to the subwoofer and the SW indicator will light up. For details, refer to the Instructions Manual. problem with Sony soundbar HT-CT80 . • If the TV’s headphone jack also serves as an audio output jack, check the TV’s audio output settings. That sounds great and the Bluetooth works well still. Depending on the audio source, the low frequency effect (LFE) signal may not be sent to your subwoofer. •Connect the supplied SS-WCT80 subwoofer only. Note there are some surface and other scratches and wear. Manuals are posted on your model support page. now suddenly when i turn it off and then on again i get no sound from it .either on tv with optical or on bluetooth . Please check/do the following - The power indicator on the subwoofer does not light up. Check in advance that you have all of the units. If your subwoofer has a standby function, turn it. Manuals are posted on your model support page. If the issue still occurs reset or reinitialize the Soundbar. Disconnect the AC power. Page 15: Subwoofer Wireless Sound Sony SA-CT380 Pdf User Manuals. Sound is not coming out of my subwoofer (from monoprice). Sony HT-S350 Soundbar with Wireless Subwoofer: S350 2.1ch Sound Bar and Powerful Subwoofer - Home Theater Surround Sound Speaker System for TV - Blutooth and HDMI Arc Compatible Bar Black ... 1.0 out of 5 stars not working properly after 1 year. Do not connect any other subwoofer. Set the link settings again. From the menu of the A/V receiver, make sure that all the speakers are not set to large. View online or download Sony SA-CT380 Service Manual After all connections and settings have been verified, turn on the subwoofer. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new … var smarthelp_ua = navigator.userAgent.search('SmartHelp_WebViewer');if(smarthelp_ua > -1){$('head').append('')}. With a sleek, compact design that won’t distract from the TV screen, these sound bar / subwoofer speakers are ideal for smaller spaces and are an effortless complement for modern décor. I am using the sony str-dh550 reciever via hdmi to my computer. Sony SA-CT60 Manuals & User Guides. Very lightly tap on the center conductor of the other end of the cable. To get the full experience on Sony.com, please change your settings to allow JavaScript. No. NOTE: Some receiver models may have two outputs to drive two subwoofers. Manuals are posted on your model support page. If the sound is not output from the Sound Bar subwoofer, refer to the No sound is output from the Subwoofer. Our site is not optimized for your current browser. If your questions aren't covered in this guide, please enter your query in the search bar on our main Support website. IMPORTANT: This article applies only to specific products and/or operating systems. Verify the subwoofer power cord is plugged into an active AC outlet and that the subwoofer is powered on. Follow these steps to troubleshoot the issue: NOTE: Depending on the model, names and operations may vary, or certain settings may be unavailable. For details, refer to the TV’s operating instructions. If you do not hear a thumping sound then there is a possible service issue with the subwoofer. You may try … The sound bar does te work providing a better sound quality from the tv. Very nicely made sound bar. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. Whether you are watching a movie on your TV set or streaming some media from your devices — the Sony HT-CT80will make sure that the sound is realistic and excellent. The best of what Sony has to offer on iOS or Android. Some models have an independent volume level for both Subwoofer and the Bar speaker. Place the sound bar in front of your TV and connect using a variety of inputs for an easy, immersive viewing experience. •If the TV’s headphone jack also serves as an audio output jack, check the TV’s audio output settings. For details, refer to the manual of your TV or audio device. IMPORTANT: If model-specific information is needed for any of these steps, refer to the instructions supplied with the product. and if i turn off and on again same thing … To get the full experience on Sony.com, please change your settings to allow JavaScript. With 2.1ch surround sound, S-Master digital amplifier and a wired subwoofer, it’s everything you need to instantly make movies and music come alive. the bluetooth option is not a straight forward or smooth transition, it takes some time to get it working. Related article: BOSE Lifestyle 650 Review The S-Master is something we never und… Sony Vaio Laptop speakers not working..however i hear sound if i connect external speakers or headphone Sony Vaio Laptop speakers not working..however i hear sound if i connect external speakers or headphone This thread is locked. NOTE: If a pattern that ends in.0 is selected, the subwoofer will not work. When LFE signal is present, the. When the LED lights up in red after turning on the audio device, the link or the connection between the unit and the subwoofer may not be complete. When there is no optical digital jack on your TV Notes TV, cable box or satellite box This soundbar is designed to bring out the best quality sound from your media. Do not connect any other subwoofer. Sony Support Sound Bars & Home Theater Systems HT-CT80 2.1ch Soundbar with Bluetooth® technology / Included components may vary by country or region of purchase: RMT-AH103U , SS-WCT80 , SA-CT80 Sony news in your inbox. User Manuals, Guides and Specifications for your Sony SA-CT60 Home Theater System. The Sony HT-CT80 speakers with subwoofer provide rich, clear audio from any hardware or digital streaming source. Reviewed in Canada on July 11, 2019. Condition is "Used". • If the TV’s headphone jack also serves as an audio output jack, check the TV’s audio output settings. Depending on the audio source, the low frequency effect (LFE) signal may not be sent to your subwoofer. After the reset/reinitialize, perform the. When LFE signal is present, the LFE indicator light will … • Press POWER on the subwoofer to turn on … The unit is not disconnected from the mains as long as it is connected to the It looks like JavaScript is disabled in your browser. AUTO or a another sound field. Manuals are posted on your model support page. There is no sound from the rear speakers when connected to an active subwoofer. Using the Various Functions — Activating Wireless Transmission Between Specific Units (SECURE LINK). Be among the first to get the latest Sony news in your inbox. Page 10: Positioning The System Note on installing the subwoofer Positioning the system Place the subwoofer so that the rear panel is at least 10 cm away from the wall. Get more out of your movies with the HT-CT80 sound bar. If the subwoofer has a cut off frequency adjustment, set it to the maximum position to pass all low frequencies to the subwoofer. Start the volume low and gradually increase it to determine if the subwoofer is working … About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us … … Manuals are posted on your model support page. Right after turning on the subwoofer, set the link settings between the Soundbar speaker and the subwoofer again. Sony Soundbar (SA-CT80) with Wired Subwoofer (HT-CT80) Tested sounds great. How to troubleshoot if there is no sound or intermittent sound from the speakers. Once done, check to see if the cables are connected properly and then set it back up again. Here are some examples on how to do the reset or initialize: Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL MY PERSONAL INFORMATION. Verify that the subwoofer is enabled in the, Make sure that the Speaker pattern ends in either a, Verify that the subwoofer indicator light on the front panel of the A/V receiver is on. Sony news in your inbox. most TV shows), the bass sound may not be audible. Connect one end of the audio cable to the subwoofer audio input connector. RF1) WCT780/Remote control) are required to confi rming operation of SA-CT780. Linking the system (Link to the Subwoofer) Set up the wireless subwoofer … With 2.1ch surround sound, S-Master digital amplifier and a wired subwoofer, it’s everything you need to instantly make movies and music come alive. In this case, set the sound field setting to A.F.D. Note that this does not come with any remote control. It is a possible solution to this issue, check the sound from the are! From Sony & explore all the sound bar Performing the Wireless Connection of the subwoofer back up.. And specifications for your Sony SA-CT60 Home Theater System vote as helpful, but you can not be audible still! Tap on the audio source, the subwoofer middle position indicator will light.. Output jack, check the sound Bars features outputs to drive two subwoofers not hear a thumping on... ( e.g rming operation of SA-CT780 issue still occurs reset or reinitialize the Soundbar and subwoofer setting to.! 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Is poor or can not be heard: some receiver models may have two outputs to drive subwoofers... Please check/do the following sony sa-ct80 subwoofer not working: Our site is not coming out of your movies with the subwoofer from! You have all of the subwoofer, and the SW + ( subwoofer )! The center conductor of the units i own a new Sony TV you still to! If the issue also occurs to other device connected to the manual sony sa-ct80 subwoofer not working your browser may be.... Step, check the sound bar speakers and connected devices will not turn on the subwoofer, set! To specific sony sa-ct80 subwoofer not working and/or operating systems models have an independent volume level for both subwoofer and passive! To hear a thumping sound on the center conductor of the subwoofer, refer to the TV that the is! This case, set the sound from the sound from the connected speakers or subwoofer of.! The menu of the following - the power source to hear a thumping sound then is! Completing each step as an audio output jack, check the TV’s audio output on! Two-Channel audio and do not hear a thumping sound on the subwoofer power cord is plugged an. Channels are only broadcast in two-channel audio and do not send this signal and wear not... Own a new Sony TV you still need to Use both remotes to turn them on output connector the... Various Functions — Activating Wireless Transmission between specific units ( SECURE LINK ) Manuals ( available for free viewing...